Mastering Customer Relationships for Business Growth

2024 Caravanserai Project Webinar Series

Date: Friday, June 28

Time: 9:00 – 10:30 AM PDT / Zoom

Language: English

In today’s competitive market, understanding and managing customer relationships is crucial for business success. This webinar will provide you with the insights and tools you need to enhance customer satisfaction, streamline processes, and boost your bottom line.

What You’ll Learn:

  • Introduction to CRM: Understanding the basics and importance of CRM in modern businesses.
  • Choosing the Right CRM System: Tips on selecting the best CRM software for your needs. Effective CRM Strategies: Proven methods to improve customer retention and drive sales growth.
  • Data Management: Leveraging CRM data to make informed business decisions. Integration and Automation: Streamlining your operations through CRM integration with other business tools.

Who Should Attend?:

  • Non-profit entrepreneurs and practitioners
  • For profit entrepreneurs
  • Small business ownrs
  • Anyone interested in enhancing their customer relationship management skills

This webinar is presented by Caravanserai Project in partnership with Caravan SBDC – Orange County and Inland Empire Small Business Development Center Network, the California Office of the Small Business Advocate, and Riverside County Nonprofit Assistance Fund (RCNAF).

Our Guest

David CarrilloMarketing Director, Caravan SBDC Business Consultant, Ai Engineer

David Carrillo is a versatile and experienced Marketing Director with over 11 years in the industry. He excels in design, marketing, advertising, printing, and artificial intelligence applications, showcasing his dedication to delivering top-tier quality in every project. His skills encompass creating promotional print and digital products, managing marketing departments, and overseeing web and social media campaigns and improving operational efficiency with artificial intelligence. David has worked with and helped dozens of companies across various industries, bringing his unique blend of creativity and technical proficiency to each role.

Having lived in the Coachella Valley for over 25 years, David loves to help the community and is committed to contributing positively through his work. Currently, David oversees over 200 agents in Southern California across 7 regions and is expanding his expertise into the realm of AI technologies, where he is involved in building and training AI systems. His ability to blend creativity with technical proficiency makes him a valuable asset in any innovative and dynamic environment.

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